We're seeking a proactive, team-oriented Account Relation Officer to join our expanding team. Our ideal candidate embraces a culture of learning, improvement, positive collaboration, compassion, and gratitude, and will play a crucial role in driving sales and providing the best technology solutions to our clients.
Responsibilities
- 1. Get into contact with existing customer and regularly update them with their company overview
- 2. Meet with existing clients (online and/or offline) to discuss about their company situation or needs and present them with our solutions (not pitching into new prospects/leads)
- 3. Presenting periodical review of their company from activities within their ERP System
- 4. Converting the review and requirements results into new project (Additional Customization or Change Request) scope
- 5. Collaborating with Application Specialist to provide demo/prototype and estimated project timeline to the client
- 6. Collaborating with Sales Admin to provide Offering Proposal for Change Request or additional Customization
- 7. Negotiate the final customization scope, price and terms with clients
Requirements and skills
- 1. Genuine interest in understanding business processes of companies in various industries (not one to get bored or lose interest in it during the first 3 months)
- 2. Adept in the art of asking the right questions
- 3. Has strong sense of responsibility to keep everyone in the company well-fed
- 4. Lifelong Learner only (fakes are easily spotted)
- 5. Strong observation and analysis skill, especially on business process across various industries
- 6. Hands-on experience in Business Consultation, Manufacturing, Supply Chain, Finance, or Accounting (or their equivalence) of Medium to Large company for at least 2 years
- 7. Extroverts (or Introverts that can manage their social battery well)
- 8. Have the drive to help people, be it business owners, fellow team members, or total strangers, out of kindness with no strings attached
- 9. Willing to commit to the skill acquisition program for months post-recruitment
- 10. Strong presentation skill
Our Recruitment Process
Step 01
Send us Your CV
Step 02
Personality Test
Step 03
Skill Test
Step 04
FGD/Goup Interview
Step 05
HR and User Interview Session
Step 06
Job Offering
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly meals, and much more
Perks
A full-time position
Attractive salary package.
Trainings
Enjoy our selection of training programs best suited for your personal and professional growth needs
Sport Activity
Play any sport with colleagues,
the bill is covered.
Meals
Tea, coffee and
have Lunch provided.