As an employee of our company, you will collaborate with each department for complaint handling and troubleshooting. Come work at ERP Indonesia which offers great benefits with opportunities to progress and learn together. We are looking for an experienced and outstanding Technical Support staff member.
This position is creative and rigorous by nature you need to think
outside the box. We expect the candidate to be proactive and have a "get it done"
spirit. To be successful, you will have solid solving problem skills.
Responsibilities
- 1. Receiving complaints from clients
- 2. Analyze the complaints you get
- 3. Work on complaint requests
Requirements and skills
- 1. Men/women with minimum aged 26 y.o
- 2. Education D3/S1 (IT graduate preferred)
- 3. Preferably have at least 1-year experience in a similar division, fresh graduates are welcome
- 4. Have good communication and presentation skills
- 5. Have a strong analysis
- 6. Mastering one programming language (preferably python)
- 7. Understanding Odoo is a plus
- 8. Understanding IT infrastructure is a plus
Our Recruitment Process
Step 01
Send us Your CV
Step 02
Personality Test
Step 03
Skill Test
Step 04
FGD/Goup Interview
Step 05
HR and User Interview Session
Step 06
Job Offering
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly meals, and much more
Perks
A full-time position
Attractive salary package.
Trainings
Enjoy our selection of training programs best suited for your personal and professional growth needs
Sport Activity
Play any sport with colleagues,
the bill is covered.
Meals
Tea, coffee and
have Lunch provided.